Let me start with saying these guys are awesome. I was helped by Alex and he was very nice and professional. I had a remote start system installed by another company and they installed it wrong. They wired the unit wrong, programmed it wrong, chopped up my cars wiring, etc.it was absolutely awful. I called EAS to see what they could do to help me. Alex told me to come in and they would see what is happening. So I took my Jeep in and for free Alex took it in the back and looked everything over for me. He stated that the previous installers did a poor job and that he could fix everything for me. I had gone back to the other company 3 times and they still could not fix my issues so I went back to Alex and had him do the work. He completely un-installed and re-installed the remote start and it now works flawlessly. The install was actually cheaper than what he quoted me. I am so thankful for Alex he really saved the day. I highly recommend these guys they do great work and are actually knowledgeable at what they do.